1.1. We may from time to time offer you bonuses or rewards which will be credited by us into your Account. Such bonuses may only be used in relation to the facilities as may be specified when the bonus is offered to you. Acceptance of certain bonuses may be in accordance with additional or specific Terms and Conditions that shall be made available to you. Other bonuses and rewards shall be in accordance with standard promotional terms. Unless otherwise specified, our offers may be used only once, and you are not entitled to withdraw any bonus amounts or redeem any rewards without first complying with the applicable terms. A bonus at Casumo can mean free spins, extra money to play for directly or extra money you receive after making a deposit. The type of bonus and the size of it may vary and you need to wager the bonus money in order to withdraw the funds. For this reason you should check the bonus and rewards rules carefully before participating in any promotion.
1.2. (a) You understand that Bonuses and Rewards are subject to certain conditions. Unless otherwise informed in the applicable conditions, the general rule at Casumo is that Bonuses carries a wagering requirement of thirty (30) times the total amount, e.g. if you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). Winnings from Free Spins have a wagering requirement of thirty (30) times. Should you decide to request a withdrawal before having fulfilled the respective wagering conditions, the bonus money shall be lost. Please make sure to refer to and understand the rules and requirements of all the different bonuses and rewards.
(b) The main Casumo customer loyalty offers are the following:
(i) Welcome Bonus
A Welcome Bonus offer is available to new players who sign up for a Casumo account. Players who make a deposit for the first time on their Casumo account will become eligible to the Welcome Bonus. If you wish to enjoy our Welcome Bonus you have to know the following rules:Bonus Spins on registration: Only players who register an account for the first time on Casumo will be awarded the Bonus Spins on registration. The offer consists of:
- 20 Bonus Spins on Book of Dead
- A 100% matched deposit bonus up to a maximum bonus of €300.; for avoidance of doubt and to by means of example: if you deposit €100. you receive a €100 bonus.
All bonuses and bonus winnings must be wagered 30 times before withdrawal. Plus winnings on any free spins must also be wagered 30 times. The smallest possible deposit is €10. Turnover requirements vary depending on the game.
(ii) Free Spins
With free spins a customer gets to play for free on a game in the casino with the same chance of winning as when a customer plays with their own money. Winnings on free spins are converted to bonus money and are usually subject to a wagering requirement of 30 times. Free spins must be activated through the account, when a customer is logged in. Once these are activated, the free spins are set off and the particular game will start automatically.
iii) Other Bonuses
At Casumo you can get a bonus in many different ways. Besides the welcome bonus you receive upon joining and weekly new bonus promotions, you can get lots of bonuses simply by playing at Casumo and advancing in levels. Sometimes you get a bonus when you level up, and sometimes you have a bunch of free spins waiting for you when you log in. Customers must be subscribed to our offers to benefit from these rewards.
iv) Loyalty Rewards
At Casumo you can collect points by spinning and winning. When you collect enough points to fill your progress bar, you level up with a chance to earn a reward. Rewards are given out in the form of “valuables”, these contain either free spins, deposit bonuses or bonus money. Wagering requirements would apply for any winnings from free spins and for bonus money.
(v) Wager Bonus valuable:
- This bonus type is based on a wagering mechanic. Eligible players are shown valuables with specific wagering requirements. Valuables are time-barred (“Promotion Period”) and may be subject to restrictions with regards to the game on which the wagering requirement applies. Only real-money wagering contributes towards the fulfillment of the wagering requirement. Players who wager the minimum amount shown on the valuable during the Promotion Period on the eligible game(s) will receive the corresponding amount shown on the valuable. This valuable can credit Cash, Bonus Spins or Bonus Money. For avoidance of doubt, if the valuable shows “Play €20 and receive €5 bonus”, it means that the player must wager €20 of their deposit balance in order to receive a bonus of €5.
- The promotion period, the eligible game(s) and the amount left to wager will be displayed on the valuable.
- This Casino Bonus type may only be used once during the Promotion Period. Once the Promotion Period is over, the player can no longer make use of the bonus.
- This Casino Bonus is only awarded once per person, household, shared computer or shared IP address during the same promotion period. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse is found. Casumo retains all rights under these Terms and Conditions to verify its players’ behaviour and act thereupon accordingly.
- Customers are unable to use any funds within their Bonus Balance wallet to claim this Casino Bonus. When you place a bet at Casumo, and if you have a bonus in your wallet, 50% of your bet will use your cash wallet and 50% your bonus wallet. (If you place a bet of €10 and you have an active bonus, only €5 will count toward wagering this bonus).
- Players can wager in as many increments of the required wagering amount as they want to. For example for a €10 wagering requirement you can wager €5 twice to receive the bonus.
- Wagering Requirements apply. Deposits must be wagered at least once before they become withdrawable. All bonuses and bonus winnings must be wagered 30 times before withdrawal. Winnings on any bonus spins must also be wagered 30 times before becoming withdrawable. Bonus funds convert automatically to real money once the Wagering Requirement is completed. Unless you complete the wagering requirements, you will be unable to withdraw your bonus money. You can make a withdrawal of your deposit balance before you have fulfilled the wagering requirement, but then you will lose your bonus money. For example, to withdraw a €5 bonus, players will have to wager €150.
- Cash valuables don’t have any wagering required and the amount won will be added to the deposit balance and is withdrawable immediately.
1.3. These terms shall remain valid until a new version is made available to you on this website. These terms can also be found under section 6 of the Casumo General Terms and Conditions and in the Frequently Asked Questions page.
1.4. Casumo reserves the right to withhold and remove any bonuses awarded to you if such bonuses have not been used within six (6) months from the date when they were awarded. Individual campaigns may have a shorter expiration time and if so, this shall be stated to the player upon receiving the offer about the campaign.
1.5. If you are eligible for a bonus, wagering requirements will apply before you are able to make any withdrawals of the bonus or the winnings from bets made using bonus money. Wagering requirements can vary and will be displayed and made available for you to read once you receive the bonus. If you would like to request a withdrawal before the wagering requirements are fulfilled, Casumo will deduct the whole bonus amount as well as any winnings made from bonus money before approving any such withdrawal. Casumo has the right to choose which games and how much a game contributes to the wagering requirements.
1.6. The bonus received when the Player makes his/her first deposit on the Website has a wagering requirement of a minimum of thirty (30) times the sum of the received bonus and the deposit amount contributing to the bonus figure, unless any special Terms and Conditions apply to that offer.
1.7. Without prejudice to 1.10, different games promote differently to the wagering requirements and can be seen in the list below:
a) RNG based games
Slot machines 100%
Video Poker 30%
Casino Hold’em 10%
Oasis Poker 10%
TXS Hold’em poker 10%
Ultimate Texas Hold’em 0%
Baccarat (all kind) 0%
Punto Banco 0%
Roulette (all kind) 0%
Blackjack (all kind incl. Pontoon and Double Exposure) 0%
All other games 100%
b) Live Casino
Live Dream Catcher/Top Wheel Treasure: 100%
All Live Roulette and Live Blackjack: 10%
All other Live Casino Games: 10%
1.8. Local wagering requirements may be applied and if so, this shall be stated together with the offer.
1.9. Bonuses/free spins at Casumo can only be received once per person, household, IP address (including shared networks), device and/or credit/debit card number or any other deposit method used. Risk-free bets on any games do not qualify for Casumo’s wagering requirements. We reserve the right to close your account and confiscate any existing funds if evidence of bonus abuse/fraud is found.
1.10. Winnings on free spins may contribute to the wagering requirements. , however, wagering of bonus funds on 1429 Uncharted Seas, Bloodsuckers, Dead or Alive, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, Kings of Chicago and Simsalabim, will not contribute towards the playthrough requirement. Casumo Ltd. reserves the right to forfeit any winnings if bonus funds are wagered on these games.
1.11. Individual bonus campaigns can have specific details and terms, in this case such information shall be made available to the player. You are to note that any specific terms relating to any particular bonus and/or promotion will take precedence over these Terms and Conditions in the event of there being any inconsistency or discrepancy.
1.12. During game play, bonus money is used in relation to the real money you have on your account and winnings are divided evenly according to the relation between real money and bonus money in the bet. For example, if you have €100 real money and €50 bonus money in your account, a bet of €3 will contain €2 real money and €1 bonus money and any winnings are divided into the same ratio.
1.13. The maximum bet allowed when using bonus money is of €5 per spin or €0.50 per bet line until your wagering requirements have been fulfilled. Casumo reserves the right of voiding bets and winnings resulting from bets of larger amounts.
1.14. We award bonuses and entry to selected promotions in good faith to players who use our services for entertainment purposes and as a token of appreciation for your loyal play. Free bets, bonuses and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers. ‘Abuse’ refers to players who by any other means obtain an unfair or unintended advantage. In cases where Casumo suspects that the player is acting in bad faith, Casumo reserves the right to cancel a bonus offer at any time in case of any suspected abuse of the offer and to terminate the offender’s account with immediate effect. At our sole discretion, we may not issue refunds of any deposits, balances or winnings generated on the account should abuse be suspected. The term “Abuse” shall include but is not limited to the opening of multiple accounts to claim multiple bonuses.
1.15. You understand that you will only be able to receive or benefit from offers that apply to your country of residence and, where stated, deposit payment method. Casumo reserves the right to vary the amount of bonuses granted depending on the user’s country of residence at any time and for any reason whatsoever. We reserve the right to offer a specific bonus to a specific customer or group of customers, to terminate a bonus offer without notice or compensation, to change the terms of a bonus offer and/or to exchange one type of bonus offer for another at our sole discretion and at any time. Any change or revocation of a bonus shall not not affect customers who have opted in the bonus and made a deposit in expectation of receipt of a bonus and/or commenced play in relation to the bonus.
1.16 While playing with wagers made using their bonus balance, players are strictly prohibited from delaying the playing of a game round until after the wagering requirement for that bonus has been met, and/or they have deposited new funds. This includes all bonus and/or free spin modes and features which may arise as a result of wagers made using the player’s bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings may be voided.
1.17 Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. For fair gaming purposes, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for Bonus playthrough requirement purposes. Should Casumo deem that irregular game play has occurred, it reserves the right to withhold any withdrawals and/or confiscate all winnings, and if applicable, after cancelling bonuses, to reinstate the deposit on the player’s account, without necessarily informing the player.
1.18 Casumo reserves the right to withdraw the welcome offer at any time without prior notice by ceasing to make the promotion available on the Website. This shall not affect customers who have opted in the welcome offer and made a deposit in expectation of receipt of a bonus and/or commenced play in relation to the welcome offer.
Updated on: 14th May 2019
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- Graphics and Design
- Excellent Software and Interface
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- Games Variety
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- No phone support
- 24 hours
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- Licensed: MGA / B2C / 217/2012, MGA / B2C / 217/2012, 000-039265-R-319417-013
- Owned by: Casumo Services Limited
- Email: firstname.lastname@example.org
- Live chat: Yes
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